Collection Superior Room
- 1 King-size bed
- Shower
- Air conditioning
Hotel · Shanghai · Shanghai Municipality
Radisson Collection Hyland Shanghai
A polished 4-star base on Nanjing Road East, within easy reach of the Bund and the city's main shopping artery.
- Steps from Nanjing Road shopping and a 12-minute walk to The Bund Sculpture
- High staff ratings and helpful concierge service
- Modern rooms with showers and skyline views
8.8
Great
4857 reviews
Booking.com 8.8 · 4857 reviews
About
Radisson Collection Hyland Shanghai
Radisson Collection Hyland Shanghai sits in the commercial heart of Shanghai, on the city's most famous shopping street. The property is compact and efficient, with a range of Collection rooms and suites, all featuring either a king or twin beds, air conditioning, and walk-in showers. Guests frequently mention the convenience of the location, with the Bund a short stroll away and the metro close at hand.
The hotel's strengths are consistency and service. Reception staff are repeatedly described as attentive, polite, and fluent in English, and the concierge goes out of their way to help — even writing destination names in Chinese for taxi drivers. The on-site spa receives particular praise for its treatments, and the breakfast buffet offers a broad spread of both Western and Oriental dishes.
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
5 reasons to book- Location right on Nanjing Road East — Guests consistently highlight being steps from the main shopping street, with the Bund a short walk away.
- Attentive and helpful staff — Reviews praise the reception and concierge teams for being warm, polite, and proactive — from extending stays to writing taxi directions in Chinese.
- Well-regarded spa and wellness centre — Guests single out the spa for excellent treatments and friendly therapists, with one mentioning a reasonably priced welcome massage.
- Modern, spotless rooms with skyline views — Multiple guests note the cleanliness and contemporary feel of the rooms, with some enjoying views of the Shanghai skyline, including the Oriental Pearl Tower.
- Good breakfast with Western and Oriental options — The buffet is described as 'awesome' and 'vast', covering both Western and local dishes.
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Worth weighing
4 to weigh- Facilities score is lower than other categories — While rooms and service rate highly, the overall facilities rating is a notch below, suggesting a more modest set of amenities than the guest rooms.
- Check-in window is limited to 14:00–18:00 — If you arrive outside those hours, you may need to plan ahead — the hotel doesn't advertise 24-hour check-in flexibility.
- No pets allowed — Travellers with animals will need to look elsewhere, as the hotel enforces a strict no-pets policy.
- Some guests note environmental drawbacks — One reviewer mentioned air pollution in Shanghai as a downside during their stay, a factor beyond the hotel's control.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Collection Executive Room
- 1 King-size bed
- Shower
- Air conditioning
Collection Room
- 1 King-size bed
- Shower
- Air conditioning
Collection Twin Room
- 2 Single beds
- Shower
- Air conditioning
Deluxe Room extra sofa bed
- 1 King-size bed
- Shower
- Air conditioning
Collection Superior Twin Room
- 2 Single beds
- Shower
- Air conditioning
Collection Deluxe Double Room
- 1 King-size bed
- Shower
- Air conditioning
One-Bedroom Executive Suite
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Collection Executive Twin Room
- 2 Single beds
- Shower
- Air conditioning
Junior Suite
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Currency exchange
- ATM/Cash machine
- Luggage storage
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Welcome drink
Food & Drink
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- Packed lunches
- Happy hour
- Coffee shop
- Children's menu
Wellness & Leisure
- Fitness centre
- Spa & wellness centre
- Massage
- Barber shop
Business & Meetings
- Meeting/ Banquet facilities
Family
- Cots
In-Room Amenities
- Air conditioning
- Ironing facilities
- Free toiletries
- Electric kettle
Accessibility
- Rooms/ Facilities for disabled
- Lift
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 4,857 reviews
Booking.com · 8.8 · 4857 reviews
8.8Verified guest“Would definitely stay again — no complaints at all. It's a very convenient and classy property right in the downtown area, close to Nanjing walking street, the subway station, the Bund shopping area, and other parts of Shanghai. The location is superb and the front desk staff are extremely polite and well-mannered, though the air pollution is a pity.”
8.8Verified guest“Plenty of food options in the restaurant. You're right in the middle of the city, and it's only about a kilometre from The Bund Road.”
8.8Verified guest“Clean and quiet.”
8.8Verified guest“The rooms are modern and spotlessly clean, with a shower, a lovely skyline view, and a surprise cake. Everything was perfect — we'd love to come back.”
8.8Verified guest“When we were stuck in Shanghai because of volcanic ash, the staff were incredibly accommodating and agreed to extend our stay every time we asked. We had the Club Room, which we'd strongly recommend for the happy hour, canapés and free internet access.”
8.8Verified guest“Very warm and friendly staff, great location near restaurants, all the main sights and the metro. We moved over from another hotel we didn't like — glad we did.”
04 — Location
Getting around Shanghai
The property sits in Shanghai.
Nanjing Road: The hotel sits directly on Nanjing Road East, Shanghai's premier shopping boulevard, packed with department stores, boutiques and food courts.
The Bund: A 12-minute walk brings you to The Bund Sculpture, with the historic waterfront promenade and its skyline views just beyond.
Metro access: A nearby subway station puts the rest of the city within easy reach — guests mention the convenience for exploring Shanghai's sights.
505 Nanjing Road East, Shanghai, Shanghai Municipality, 200001, China
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-18:00
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 384 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 18:00, and check-out is by 12:00.
Is parking available at the hotel?
Yes, the hotel has parking facilities on site.
Are pets allowed?
No, pets are not allowed at the property.
Does the hotel have a restaurant and bar?
Yes, there is an on-site restaurant serving a breakfast buffet with Western and Oriental dishes, plus a bar/lounge area.
Is there a spa or wellness centre?
Yes, the hotel has a spa and wellness centre offering massages, which guests have praised in reviews.
The bottom line
For travellers wanting to be in the middle of Shanghai's shopping and sightseeing, Radisson Collection Hyland Shanghai delivers a dependable, well-run stay. Staff and spa stand out, and the location is hard to beat.
8.8A solid urban base with a personal touch.
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